Take the next step at info@nearcontact.com or P:+1 (512) 853-9472
Let Near Contact
HELP! you here
From basic help desk to advanced ITIL based Service Desk teams dedicated to your operation, we combine different strategies to drive customer satisfaction and overall business success. Our delivery model relies on a nearshore strategy which enables us to deliver high quality first level IT support with a team approach and key benefits:
- 24/7 Knowledgeable Support
- Bilingual Capability
- Reduced Costs
- Clear Incident Management process through ITIL best practices
- Experienced staff to solve issues quickly and professionally
- Service Level Agreements (SLAs)
- Browser issues
- POS Systems (i.e:2020)
- Printing and network issues
- Outlook / Active Directory
- Mobile technology
TECH SUPPORT AND SOFTWARE DEVELOPMENT
Technical Competence - Bilingual Capability - Proximity
Supporting +31,500
End Users, Right now!!!
"Near Contact is a top tier provider of bpo outsourcing services including: helpdesk services, itil based servicedesk services, tier 1 support, software development, cmmi software services, and staffing services.
Download our free corporate presentation and learn more about our Help Desk - Service Desk services. Latest corporate presentation > (PDF, 1.37 MB) or our latest brochure > (PDF, 1.21 MB)
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Currently supporting:
- Windows 2000 Pro, XP Pro, Vista and 7
- Office 2000, 2003, 2007 and 2010
- Trend Micro, Symantec, Avast, Karpesky, McAfee
- Other proprietary applications as required…