/Microsoft Dynamics 365
Microsoft Solutions Partner

Microsoft Dynamics 365

End-to-end Dynamics 365 services - from implementation and customization to training and 24/7 support. Near Contact is a Microsoft Solutions Partner helping enterprises modernize their ERP and CRM with certified nearshore consultants.

Partner status
Solutions
Microsoft Solutions Partner for Business Applications.
Experience
30+ yrs
Enterprise IT services since 1995 via Grupo Open.
Support
24/7
Round-the-clock support with US-aligned primary coverage.
Industries
10+
From construction and manufacturing to retail and healthcare.
02 · Our services

Full-lifecycle D365 delivery.

We cover every phase of a Dynamics 365 engagement - from the initial assessment through ongoing managed support.

Consulting & Strategy

Assess your current systems, define requirements, and build a D365 roadmap. Licensing analysis, gap-fit workshops, and change management planning before a line of code is written.

Assessment · Roadmap · Licensing

Implementation

End-to-end Dynamics 365 deployments following Microsoft's Success by Design methodology. Data migration, configuration, testing, training, and go-live support.

Success by Design · Data migration

Customization & Development

Custom entities, workflows, plug-ins, and integrations. When out-of-the-box isn't enough, our certified developers extend Dynamics 365 to fit your exact business processes.

Plug-ins · Workflows · APIs

Integration

Connect Dynamics 365 to your existing tech stack - Power Platform, Azure, third-party ERPs, CRMs, e-commerce platforms, and custom line-of-business applications.

Azure · Power Platform · APIs

Training & Adoption

Role-based training programs, documentation, and adoption support. We ensure your teams actually use the system - not just have access to it.

Role-based · Documentation · Support

24/7 Managed Support

Ongoing support, monitoring, and optimization. Bug fixes, minor enhancements, version upgrades, and performance tuning - with SLA-backed response times.

SLA-backed · Monitoring · Upgrades
03 · Industries

D365 for your industry.

We've deployed Dynamics 365 across verticals from construction to healthcare. Each engagement builds on industry-specific configuration templates and best practices.

Construction
Manufacturing
Distribution
Retail
Healthcare
Financial Services
Professional Services
Non-Profit

ERP project on the horizon? Let's scope it.

A 30-minute call gets you a written assessment: current-state audit, D365 product recommendation, and a phased implementation plan.